Don't Allow Negative Reviews to Impact Your Business
The new “word of mouth” comes by way of reviews
It used to be that you would talk to a friend, family member or someone else about a service or product, but now “word of mouth” comes in the form of online reviews and social sharing.
If you have enough negative reviews or just one negative review that sounds truthful and accurate it will destroy your sales. On the other hand, if you have positive reviews, especially a lot of them, it has a positive impact on your sales.
Managing your online presence has to include managing your online reviews and not just on one site, but social sites, business listing sites and review sites. Maintaining a positive brand image online is something a business must be proactive about. Any business online is vulnerable to negative press whether it is from a disgruntled customer or a competitor using negative press tactics.
OUR REVIEW MANAGEMENT SYSTEM
We Acquire More Authentic Positive Reviews For You
Get you positive customer reviews through our automated multi-channel review acquisition campaigns.
Optimize review volume on Google, Yelp, Facebook and industry-specific review sites that matter to you.
Protect your reputation with a system that proactively catches and filters negative customer reviews.
We Monitor reviews and Listen to your customers
Notify everyone on your team who needs to know when new customer reviews are published on the Web.
Respond to customer reviews from a central command center and keep track of responses.
Provide monthly reporting on new customer reviews, status on old reviews, and important issues.
We Amplify the voice of your positive customers
Stream latest and greatest positive reviews to show social proof in your website and online channels.
Share positive customer reviews as compelling and automated social media content.
Showcase customer reviews in SEO-friendly markup to feature visibility of reviews in search results.
HOW IT WORKS
Are you losing to negative reviews? Want to show more positive reviews and increase your business star rating?